Terms of Use

Effective date: 22 June 2026

These Terms of Use ("Terms") are a binding agreement between you ("you", "your") and Foundasys ("Curly", "we", "us", "our"). They govern your access to and use of the Curly add-in (for Microsoft Word, Word on the web, OnlyOffice, and Euro-Office), the Curly dashboard, and the curly.io website (together, the "Service"). The Word add-in is listed on Microsoft AppSource as "Curly Pro".

By creating an account, starting a trial, installing the add-in, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who we are

How we handle your personal data is described in our Privacy Policy, which forms part of these Terms.

2. The Service

Curly turns documents into reusable templates: it scans a document for placeholders (such as {Date} or {Company Name}) and fills them with the values you provide. It runs as an add-in inside a host editor and as a web dashboard for managing your account, team, and licence.

Your document content stays with you. When you use the add-in, your document is read and modified locally within your host editor; its content is not transmitted to or stored on our servers. See the Privacy Policy for detail.

3. Eligibility

The Service is intended for business and professional use. By using it, you confirm that you are at least 16 years old and that, if you use it on behalf of an organisation, you are authorised to bind that organisation to these Terms.

4. Accounts and passwordless sign-in

Curly is passwordless. You sign in with a one-time code sent to your email address, or with a single-use sign-in link. Because anyone who can receive your email can sign in as you, you are responsible for keeping access to your email account secure. Tell us promptly at [email protected] if you believe your account has been accessed without your authorisation.

You are responsible for the accuracy of the information in your account and for activity that takes place under it.

5. Free trial

We may offer a free trial (currently 14 days, no payment card required) so you can evaluate the Service. We may limit trials to one per person, team, or organisation, and we may change or end the trial offer at any time. When a trial ends, the Service stops unless you start a paid subscription.

6. Subscriptions, fees, and payment

a. Merchant of Record. Paid subscriptions are sold and processed by Lemon Squeezy (a Stripe company), acting as our Merchant of Record. When you purchase, you also accept Lemon Squeezy's checkout terms for that transaction. Lemon Squeezy handles payment, invoicing, and applicable taxes (such as VAT). We do not receive or store your payment-card details.

b. Fees. The Service is billed per seat, per month, at the price shown at checkout. A "seat" is one add-in installation entitled to use the Service. You choose how many seats your team needs; you may add or remove seats, and your charge is adjusted on a prorated basis.

c. Renewal. Subscriptions renew automatically each billing period until cancelled.

d. Cancellation. You may cancel at any time from your billing portal. Cancellation stops future renewals; your subscription stays active until the end of the period already paid for.

e. Refunds. Because Lemon Squeezy is the Merchant of Record, refunds are handled through their refund process together with your statutory rights. Nothing in these Terms limits any non-waivable consumer rights you may have under the law of The Netherlands or the EU.

f. Taxes. Depending on your location, prices may be shown inclusive or exclusive of tax; the tax applied at checkout is determined by Lemon Squeezy.

7. Seats, licences, and teams

Your subscription grants a limited, non-exclusive, non-transferable right to use the Service for the number of seats you pay for. Each activated device consumes a seat. A team owner manages seats, invitations, and device limits, and is responsible for use of the Service by the team members they invite.

You must not exceed your paid seats by circumventing seat or device limits, and you must not share a single seat in a way designed to avoid paying for additional seats.

8. Acceptable use

You agree not to:

• use the Service unlawfully, or to process content that is unlawful or infringes the rights of others;
• copy, modify, reverse-engineer, decompile, or attempt to extract the source code of the Service, except to the extent this restriction is prohibited by applicable law;
• resell, sublicense, or make the Service available to third parties as a commercial offering without our written agreement;
• interfere with or disrupt the Service, probe it for vulnerabilities without authorisation, or circumvent its security, rate limits, or licensing controls;
• use automated means to create accounts or trials in order to abuse the trial offer.

9. Your content and intellectual property

Your content. You keep all rights in the documents and data you use with the Service. You grant us only the limited rights needed to operate your account and the features you use (for example, storing your account, team, and licence data). We do not claim ownership of your documents, and — as noted above — your document content is processed locally and not stored on our servers.

Our intellectual property. The Service, including the add-in, the dashboard, the website, and all related software, design, and trademarks (including the "Curly" name and logo), is owned by us or our licensors and is protected by intellectual-property laws. These Terms grant you a right to use the Service, not any ownership of it.

10. Host applications and third-party services

Curly runs inside third-party editors — Microsoft Word and Word on the web, OnlyOffice, and Euro-Office — and relies on third-party providers to operate (listed in our Privacy Policy). We are not affiliated with, endorsed by, or responsible for those editors or providers, and their own terms and privacy policies apply to your use of them. Where you install the add-in through a third-party marketplace (such as Microsoft AppSource), that marketplace's terms may also apply to the installation.

11. Availability, changes, and support

We work to keep the Service available and reliable, but we provide it on an "as available" basis and do not guarantee uninterrupted operation. We may add, change, or remove features, and we may carry out maintenance that temporarily affects availability. We provide support on a reasonable-effort basis at [email protected]; we do not offer a guaranteed service level unless separately agreed in writing.

12. Disclaimers

To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be error-free or will meet your requirements. You are responsible for reviewing any document produced with the Service before relying on it.

13. Limitation of liability

To the maximum extent permitted by law:

• we are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill; and
• our total liability arising out of or relating to the Service is limited to the amount you paid us for the Service in the twelve (12) months before the event giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence, for fraud, or for any non-waivable consumer rights.

14. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms (including non-payment or misuse), if required by law, or to protect the Service or other users. Where reasonable, we will give you notice and a chance to fix the problem first.

On termination, your right to use the Service ends. Provisions that by their nature should survive — such as fees owed, intellectual property, disclaimers, and limitation of liability — will survive.

15. Changes to these Terms

We may update these Terms from time to time. We will revise the "Effective date" above and, for material changes, notify you by email or an in-app notice. Continuing to use the Service after a change takes effect means you accept the updated Terms.

16. Governing law and jurisdiction

These Terms are governed by the laws of The Netherlands, without regard to its conflict-of-laws rules. The competent courts of The Netherlands have jurisdiction over any dispute, except where mandatory law (for example, consumer-protection law) gives you the right to bring proceedings elsewhere.

17. Contact

Questions about these Terms? Contact us at [email protected].